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T E R M S  &  C O N D I T I O N S

Embark on a journey with KARMA BY TPLH by browsing our Delight in the terms outlined below, which illuminate your passage through our digital haven.

Modification of conditions

Our commitment to you, and the world, means our terms might dance and evolve. Rest assured, as they sway and twirl, we'll gently guide you through any updates. Should you continue to waltz through our site post any such updates, it's a lovely sign of your agreement. However, if the updated terms don’t match your rhythm, we understand and respect if you choose a different dance floor.

Site content

Every pixel, every word, and every artwork on our website — be it our emblematic logo, intricate designs, poetic texts, or mesmerizing visuals — is a cherished piece of KARMA BY TPLH's legacy. This content, protected by global copyright and intellectual property laws, is an ode to our brand's spirit. You're invited to appreciate, download, and keep them for personal inspiration. However, any assumption of rights without our handwritten blessing remains a distant dream.


The name KARMA BY TPLH, our symbols, and the enchanting slogans you encounter here are our heartbeats, our trademarks. Please refrain from echoing them without our penned consent. While other product names or logos might whisper tales of other entities, remember, they too are guarded by their storytellers.

Use of the site

We offer you an exclusive, personal license to glide through our digital realm, absorbing its beauty for non-commercial purposes.

This graceful stroll, however, should not be mistaken for a chance to:

  • Commercialize or resale any facet of our world.

  • Harvest or collect product listings or descriptions.

  • Publicly display our content without our nod.

  • Distort or recreate any piece of this universe.

  • Employ automated tools to interact or meddle with our realm.

  • Obstruct or hinder the full, elegant view of our digital world.

  • Interfere with our site’s harmonious rhythm.

Product availability

It is possible for you to place a product in your cart and submit your order for processing, only to have your order later canceled due to product unavailability. You acknowledge that products can sell out quickly and there may be a brief period after an order is submitted where the product is no longer available. In this case, your order may be turned into a pre-order to allow for production time. You will be informed of the delivery delay via email at the time of your purchase.

On very rare occasions, you might receive a Shipping Confirmation from us even though the product is no longer available in our inventory. You agree that we may change our acceptance of your order to a pre-order without penalty if we are unable to ship the product you ordered immediately due to its unavailability.

If you're interested in jewelry that is currently out of stock, send us an email, and we'll let you know when the item is back in stock. Sometimes, with the volume of orders we receive, an item can be out of stock before we can post a notification on the site. If this happens, we will contact you directly to discuss possible options.


In rare cases, data, including prices, may be inaccurately displayed on our site due to system or typographical errors. While we strive to prevent these errors, they can occur. Unintentional errors or inaccurately announced prices do not bind KARMA BY TPLH and may be corrected by KARMA BY TPLH at any time. KARMA BY TPLH reserves the right to correct any errors when they occur. If an order is placed with a displayed product price lower than the actual price, KARMA BY TPLH, at its discretion, will either notify the customer before shipping the product or cancel the order and notify the customer of this cancellation. Our prices are also subject to change without notice. KARMA BY TPLH apologizes for any inconvenience this may cause. If you have questions, do not hesitate to contact one of our jewelry experts at All prices for countries in the European Union are indicated in CHF and include the applicable value-added tax (VAT) rate. During the checkout process, before making a firm purchase, you can see the total price including all charges, taxes, and shipping fees.

We do not negotiate the prices of our products, and all our prices are final.

Payment information

We accept payments by credit card. After selecting your jewelry and providing shipping information, you will be prompted to enter your payment information, such as credit card information and any promotional code or gift card you have. By entering your payment information and submitting your order, you authorize us, and our third-party payment processors, to debit the order amount from the payment method you chose.

Your account and your order

When you access the KARMA BY TPLH website, or your personalized account, or use them, you are solely responsible for maintaining the confidentiality of your account and restricting access to your computer. You are also responsible for all activities that occur under your personal account and password. If you are under 18, you can only use under the supervision of a parent or guardian. Please note that KARMA BY TPLH reserves the right,

at its sole discretion, to refuse service, close accounts, remove or edit content,

or cancel orders.

If a customer initiates a chargeback, KARMA BY TPLH has the right to recover its direct and indirect costs and to cancel any promotional item, free delivery, or any other advantage, as determined solely and absolutely by KARMA BY TPLH.


Please refer to our shipping policy here.

Signature Requirements for Delivery

Ownership of the purchased goods transfers from KARMA BY TPLH to the individual designated by the buyer at the time the goods are delivered to the designated individual. For your protection, KARMA BY TPLH insures and records all items for their full value. KARMA BY TPLH requires that all deliveries be made to a professional or personal physical address only - we do not ship to P.O. boxes. We also require an adult to sign for the delivery of orders valued over 500 CHF.

Cancellation of products

Please refer to our return and exchange policy here.

KARMA BY TPLH reserves the right to cancel products or services to any customer for any reason and at any time. The customer's sole remedy in such cases will be the full refund of any funds we have collected in reference to the canceled products and/or services.

Right of cancellation (Switzerland, European Union and United Kingdom)

 If you have ordered from a European Union or UK country, you have the right to cancel the contract binding you to us within 14 days without giving any reason. The cancellation period expires 14 days after the day you acquire, or a third party other than the carrier and indicated by you, acquires physical possession of the last item of your order. To exercise the statutory right of cancellation, you must inform us by contacting us via To meet the cancellation deadline, you must send your communication concerning your exercise of the right of cancellation before the cancellation period expires.

Without prejudice to your statutory right of cancellation, we offer you the option to return items ordered from the site within 30 days of receipt. This return option allows you to send back items to us even after the 14-day cancellation period has expired.

Comparison shopping

We do not allow comparison shopping. Comparison shopping is when multiple items are purchased with the intent to keep the one you like best and return the rest. This results in excessive restocking and inventory costs and can be very costly. To confirm the quality of a jewelry item, please contact one of our jewelry experts at, and we will be happy to help you make your choice.

Information on our website

KARMA BY TPLH is committed to providing current and accurate information on its websites, emails, chats, and telephone communications. However, we cannot guarantee that this information is always correct, accurate, or complete.

The information we provide does not constitute a binding contract and should not be treated as such. The only remedy for a customer acting on the basis of incorrect information is to request the cancellation of the order placed due to such incorrect information. If an order has been shipped, the customer agrees either to return the product for a full credit or pay the difference between the actual price and the invoiced price. Please see our return policies.

Products might appear on the KARMA BY TPLH website larger or smaller than their actual size. Given the variation in computer screen settings, color and size may vary slightly when viewing the product photograph. In accordance with industry standards and FTC regulations, total carat weight may vary 0.05 carats from the stated weight. For diamond jewelry set with multiple diamonds, we list the minimum total carat weight for the piece. Color and clarity grades are expressed as either minimum or average depending on the number of diamonds. If it's a minimum, all diamonds in the piece are of equal or better quality than the grade stated. If they are expressed as an average, the collective quality is equal.

Privacy policy

Please refer to our privacy policy here, which also governs your visit to this site, to understand how KARMA BY TPLH collects, uses, and discloses personally identifiable information from its customers. KARMA BY TPLH reserves the right to cooperate with legitimate government requests, subpoenas, or court orders, in order to protect KARMA BY TPLH's systems and customers or to ensure the integrity and operation of KARMA BY TPLH's business and systems. In this regard, KARMA BY TPLH may access any information it deems necessary or appropriate and disclose it, including but not limited to user profile information (i.e., name, email address, etc.), IP address, traffic information, usage history, and content displayed by the user (as defined herein). KARMA BY TPLH's right to disclose such information takes precedence over any terms of KARMA BY TPLH's privacy policy.

Policy on repeat offenders

In accordance with the Digital Millennium Copyright Act ("DMCA") and other applicable laws, KARMA BY TPLH has the discretion to terminate and prohibit access to certain website users or KARMA BY TPLH account holders who, under appropriate circumstances, are deemed repeat infringers. KARMA BY TPLH further reserves the right to limit access to this website and/or terminate the account of any user that KARMA BY TPLH reasonably suspects to have violated another's intellectual property rights, whether or not there is repeated infringement.

Third-party content

KARMA BY TPLH may provide links to third-party web pages and content (referred to as "third-party content") as a service to those interested in this information. KARMA BY TPLH does not monitor or control third-party content or third-party sites. KARMA BY TPLH does not endorse any third-party content and cannot guarantee its accuracy or completeness. KARMA BY TPLH does not represent or warrant the accuracy of any information contained in such content and assumes no responsibility for updating or reviewing third-party content. Users use these links and the third-party content at their own risk.

Comments and submissions

You acknowledge and agree that any feedback or submission, including but not limited to questions, comments, suggestions, ideas, plans, notes, drawings, original or creative documents, or any other information regarding this site, KARMA BY TPLH, or KARMA BY TPLH's products or services, once provided, become the exclusive property of KARMA BY TPLH and are non-confidential. KARMA BY TPLH holds exclusive rights, including all intellectual property rights, to said feedback and submissions, and has the right to use and distribute feedback and submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you. You grant KARMA BY TPLH the right to use the name you submit in connection with such content if they wish. You represent and warrant that (a) you own and control all rights to the content you submit, or otherwise have the right to submit said content to this site; (b) the content is accurate and not misleading; and (c) the use and posting of content you provide will not violate or harm any person or entity.