REFUND POLICY
REFUNDS
Maybe the jewelry didn't sparkle as you thought, or perhaps you're just after a different kind of shine. Either way, we're here to help!
Opt for a refund or swap it for another dazzling piece from KARMA BY TPLH by contacting our customer service.
EXCHANGES
Fallen for another model within KARMA BY TPLH's collection? Let’s make that wish come true!
Our Return Conditions are very simple:
For our cherished customers across the European Union (including our overseas territories) and Switzerland, we offer a breezy 14-day return policy, provided:
- Your jewelry is gleaming, untouched, and waiting for its next adventure.
- It hasn't taken a trip back to us for resizing before.
- You've not played the return game with us for your previous piece.
- Ordering a treasure trove? Remember, only one can take the return journey.
- Please send your piece back within a window of 14 days after you receive it – the postmark is our timekeeper!
For those in our far-flung overseas territories, exchanges and returns are as welcome as a sunny day! They might take a tad longer and could bring along a small customs fee. So, choose with heart and joy the first time around!
CUSTOMER SERVICE
Your Happy Path Back to Us:
Want to know how to sprinkle some return magic? 🌈 Reach out to our ever-smiling customer service team! Drop a shiny note at: hello@karmabytplh.com.
We're waiting with bells on!
KARMA BY TPLH